So in closing, Solar City has shipped what exactly they mentioned they would and continue to service us in precisely the same fashion I would be expecting from any service oriented enterprise to conduct their business. But I never believe that rating provided to Solar City is representative of the excellent service they've presented us. And when reading the many destructive remarks, reminds me of the neighbor of mine who arrived over and talked trash in regards to the car or truck dealership from which we acquired our last auto and also have it regularly serviced.
Make certain there are actually types in the proper slot,at times the get pulled out and not sit correct,in essence Search Authentic Near and make sure they contact each directions but not at the same time.
Now I'm wanting to sell my residence, we've been no longer residing there, We have now no Online service to report the power created, We've got stated this to them, and I'm even now having notices which the observe is off and I would like to revive it. I just disregard them at this stage. When your house sells, I hope the new purchaser hasn't browse these reviews and just takes above the lease contract from me.
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Sadly, it appears that the woes of the Tesla automotive division are increasingly being frequented on the solar Electrical power division. The Tesla internet site scarcely acknowledges the Power division. Apparently there is absolutely no method of getting any data in any way about solar installation there. I should use the application to get any information whatsoever, and the amount that is available is really a small fraction on the wealthy content material that MySolarCity supplied.
My daughter known as the Office environment and advised them we no more wanted their solar panels on our roof and was informed my 82 12 months aged spouse signed a 37 12 months contract, so we needed to rely on them or go to courtroom ! Most significant blunder we designed likely solar with Solar City.
Thank you for the curiosity in SunPower. Sadly at this time we are able to only set up solar methods for homeowners. Please really encourage your landlord to look at likely solar with SunPower.
SolarCity reps are excellent firstly. They make you are feeling as though This is certainly their make and service is the best at any time. When we ended up signed up it absolutely was no interaction for times and weeks. From your signup day into the date of connection was above a year. Following that we read nothing from them. We ended up to secure a payment agenda in just thirty days.
And as an apart, whenever a thing of note or changes within the way where So Cal Edison has a short while ago improved their billing and charging system, we receive email messages ahead of time, with the same Solar City Agent who offered us the technique.
What do you think that. I have written to TESLA and when they want to raise their sales, they should to incorporate precisely the same appear and features as MySolarCity Application!
Ever considering the fact that Tesla obtained SolarCity, the customer service is horrible!! They stopped sending me paper bills without the need of prior notification. They were designed to electronic mail my bill to me but up to now, this here hasn't occurred. When I contacted customer service, I was on keep for more than Just one HOUR!!! These days I tried to sign in to my account and my electronic mail and password was regarded by the internet site, so my only solution is contact by way of phone.
Months in the past we began the entire process of shopping for solar panels and a power wall. The Tesla site engineer analyzed in which the panels would wish to become installed and in which the power inverter, DC junction, distribution panel, and so forth. can be Found. The undertaking strategies (together with drawings) are produced at just one of their workplaces, then despatched to us. I recognized that the above mentioned stated devices was Positioned on the southeast corner of the house (again lawn), not the northwest corner of your house (front lawn). The road was drawn inside the back lawn, not on the other facet of your house. I mentioned this error Using the sales consultant. She informed me that they understood what they were being executing. It took some convincing for her to finally understand that that they had in fact manufactured a oversight. Following a hold off we been given the revised options. On the other hand, there was A different oversight on them. That they had the order in the gear which was put on the outside wall close to the key AC electrical panel demonstrated in two different destinations around the drawings they usually were not steady. Our HOA’s architectural review committee might have turned down the designs. Once more, it took extra convincing than essential for the sales rep to recognize that that they had made yet another slip-up. Just after this was corrected we submitted our programs to our HOA for approval. Meanwhile, we ended up despatched the contract to electronically sign (by way of DocuSign).
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